Accounts will not update

:s My problem started last year when Quicken created a duplicate account of my checking accounts. I suffered/endured the issue though it caused me some issues when I did my income taxes.

The real problem started for me in March the 15th of 2021. I can not use One Step Update anymore. I go to my bank and download all the transactions and the account refuses to update using the downloaded information.

Any help would be appreciated!


  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    edited April 2021
    Hi @jfblanco2 .  What edition and version of Quicken are you using?  And when does your subscription expire?  You can get this information at Help > About Quicken.
    Also, are you using Mobile and/or Quicken on the Web?
    (QW Premier Subscription: R42.21 on Windows 10)