you for reaching out on the community and telling us about your issue. I do
apologize for the issue you're having. I'm wondering here what could be causing the issue. Do you have your transactions reconciled? What options are you selecting when trying to run the year end copy? Here's an article down below with more information on the year end copy. https://www.quicken.com/support/creating-year-end-copy-end-calendar-yearOnce you get a chance let us know more details and we'll take a look to see what we're able to find.