Is it set on sync mode or OFF?

oldngrmpy1 Member ✭✭✭✭
After restoring a Quicken file to another PC, I wanted to double check my Sync setting, so I went to: Preferences> Mobile and Web and I looked at the screen where Sync is turned on or off and realized that illustration is not real clear to understand. With the black dot on toggle button on the left, next to the word "Sync" the illustration would leave you to believe that the toggle button is set to "Sync"! I think the illustration should be changed to: the word "Sync" above the toggle, then have the black button toggled to the left to the word "On" or the the right  for "OFF.  As it is now when the black button is on the left side next to "Sync" sync is actually OFF! What we don 't need is confusion in understanding this, and I wonder how many users misinterpreted what setting they had. After checking it myself I realized I better toggle it to try to understand it, so I have Sync set correctly. It really can be confusing!
10 votes

New · Last Updated


  • UKR
    UKR SuperUser ✭✭✭✭✭
    That sounds to me like a very good suggestion for change.

  • Quicken Anja
    Quicken Anja Moderator mod
    edited April 2021

    Hello @TJ102,

    Thank you for taking the time to reach out to the Community!

    I went ahead and changed your post to an Idea so other users who have the same or a similar request can vote on your idea by clicking the up arrow (see below).

    Ideas are also reviewed by our Development and Product teams in order to improve Quicken and implement new features requested by customers.

    Please, be sure to add your own vote as well.

    -Quicken Anja
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    I agree and was the first to vote  ;) ( @TJ102 you can vote for your own suggestion).
    This is my website:
  • oldngrmpy1
    oldngrmpy1 Member ✭✭✭✭
    I personally think this is one of those things that should just be "Fixed", not wait to see it there's enough votes. New subscribers should be well informed and be able to depend on the fact that Quicken has all this figured out up front, and new users can easily understand and select the correct response up front, not wait to figure out what happened when something goes wrong, and where and how to fix it.
  • Quicken Anja
    Quicken Anja Moderator mod

    Hello All,

    The Community Support team regularly reviews long-standing posts and Ideas for relevancy and current interest. This Idea seems to have stalled and we would like to gauge the current interest in this request. 

    If you would like to see this idea implemented, please add your vote and a comment explaining how this idea would be beneficial for you. More information, including steps to vote and how to submit your own Ideas for future product features/improvements, is also available here.

    Thank you,

    Quicken Community Support Team

    -Quicken Anja
  • q_lurker
    q_lurker SuperUser ✭✭✭✭✭

    it would be beneficial to me (and all users) by being a clearer presentation.

  • Jim_Harman
    Jim_Harman SuperUser ✭✭✭✭✭

    The text under the switch is clear about the current setting.

    This control works pretty much the same as switches in Windows settings and elsewhere: The caption to the left says what is selected when the switch is ON (moved to the right). The caption to the right gives the current state of the switch. If the switch is OFF (moved to the left) the caption on the right says OFF. It is somewhat confusing, but I think Quicken should work the same as Windows. In Windows, the background color of the switch is white (or I suppose the Windows background color) when the switch is OFF and changes to a different color when it is ON.

    QWin Premier subscription
  • UKR
    UKR SuperUser ✭✭✭✭✭

    Let's go do it. Every little bit helps.

  • splasher
    splasher SuperUser ✭✭✭✭✭

    This is confusing as is and needs to be cleaned up.

    -splasher  using Q continuously since 1996 -  Subscription Quicken  -  Win11
    -Questions? Check out the  Quicken Windows FAQ list
  • BK
    BK Member ✭✭✭✭

    I see @Jim_Harman 's point. But there is always opportunity for improvement. As mentioned earlier, "Every little bit helps". This is a simple visual text change with no impact on functionality. Great suggestion and I too am up-voting this.

    - QWin Deluxe user since 2010, US subscription on Win11
    - I don't use Cloud Sync, Mobile & Web, Bill Pay/Mgr