Problem adding Fidelity accounts

Hi,
I have problems adding my fidelity investments accounts (www.fidelity.com). I keyed in my username and password, the account list shows up empty. If I click connect, Quicken just crashes. Anyone experienced the same problem?
Thanks,
LTK

Answers

  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    Hello @LTK

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    I would recommend running the Validate & Repair tool on the data file from the File menu > File Operations > Validate & Repair option.

    In the Validate File window that opens, click the top box to "validate file" and then click OK.

    When the validation completes, a data log will open in Notepad, please let us know if any errors or issues are found/repaired, and when ready close and re-open Quicken.

    -Quicken Tyka

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