@Don R Waters
you for reaching out on the community and telling us about your issue. I do
apologize for the issue you're having. That is odd. How were you trying to add it? Another way to attempt to see if we're able to add it is by going across the top to tools > add account. How have you attempted to add the account overall?
Once you get a chance let us know more details and we'll see what we can do.
@Don R Waters Thanks for the update. That is quite odd overall then. In
your case I do recommend contacting Quicken
chat or phone and sharing your screen with one of our support reps, if you feel
comfortable doing so, to have the matter looked at and hopefully fixed
promptly. I'll leave our hours down below so you can find a time that
works best for you.
Phone Support Current Hours of Operation:
to 5:00 pm PDT
Chat Support Current Hours of Operation:
5:00 am to 5:00 pm PDT
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