I'm having issues with setting up my T-Mobile billing. I used to work fine.

LckF
LckF Member ✭
in Paying Bills, Online Billers & Reminders (Windows)
I'm having issues with setting up my T-Mobile billing. I used to work fine. It keeps saying the amount due is not yet updated and never updates.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @LckF,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    First, could you please provide which version of Quicken you have currently running?
    • Help > About Quicken
    To start with, I suggest Validating Online billers. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Validate Online billers in the dropdown menu.



    Let us know how it goes!
    -Quicken Anja
  • UKR
    UKR SuperUser ✭✭✭✭✭

    How to avoid late fees and penalty interest rates

    Are you about to be late with making your bill payment due to failures or unexpected delays in Quicken Bill Manager (Quick Pay or Check Pay) that can't be resolved in a timely fashion?
    I recommend you logon directly to the biller's website and authorize them to direct debit the next (and perhaps all future) payments from your checking account or a credit card. The biller will make an electronic debit on the due date and you don't have to worry about being late. In Quicken just record a scheduled reminder that does not execute as an online payment into your account register on or before the Due Date and before you download transactions from the bank or credit card containing the debit transaction. That will allow Quicken to match your register transaction to the downloaded data and not cause any further issues.


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