Online Billers Failed me again

I constantly have online bills that NEVER get updated, but if I log into that biller's site I can see the bill. It defeats the purpose when I have to put placeholders in for the online billers so if I don't get an update, my placeholder at least reminds me to look for the billing. 

I'm slowly removing my online billers and replacing them with manual bills as the lack of notification takes place. 

I don't expect there is a fix for these. The ones I'm removing worked at one time but now they are sporadic in getting updated. So as more failures occur, I'll move to manual bills all together. I'm tired of getting surprises in my checkbook. 

OBTW, there is no question here, just a rant. So again I don't expect a fix or even troubleshooting. Maybe you have better luck than I do, but I'm just about done with this feature. 

Greg

Answers

  • MoneyMike
    MoneyMike Member
    I have the same experience as you with Quicken. I gave up on the online bills.
  • UKR
    UKR SuperUser ✭✭✭✭✭

    How to avoid late fees and penalty interest rates

    Are you about to be late with making your bill payment due to failures or unexpected delays in Quicken Bill Manager (Quick Pay or Check Pay) that can't be resolved in a timely fashion?
    I recommend you logon directly to the biller's website and authorize them to direct debit the next (and perhaps all future) payments from your checking account or a credit card. The biller will make an electronic debit on the due date and you don't have to worry about being late. In Quicken just record a scheduled reminder that does not execute as an online payment into your account register on or before the Due Date and before you download transactions from the bank or credit card containing the debit transaction. That will allow Quicken to match your register transaction to the downloaded data and not cause any further issues.


  • Greg Semple
    Greg Semple Member ✭✭✭
    That's not the point. I already have them setup to pay on debit or credit card. I can't get an accurate balance when I don't know what is going to charged. This feature has been totally unreliable. 
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