Random paycheck issues

Joanne H
Member ✭
:# I keep having random paycheck issues. I correct all the problems one day, and then the next time I go to log on, either duplicate deposits (even for reconciled transactions) or missing paycheck entries occur. Is there any progress on fixing this issue.
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Best Answer
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If you haven't already, you may want to review: https://community.quicken.com/discussion/7893464/windows-r33-xx-release-us#latest0
Answers
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If you haven't already, you may want to review: https://community.quicken.com/discussion/7893464/windows-r33-xx-release-us#latest0
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It was actually this R33.19 update in May that corrupted past paycheck multi-account entries issue return for to me after some how not seeing it for over a year!!!! Was there some special way to install to not cause more issues?1
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I have having paycheck issues as well - I had two disappear in my register (which affect 3 other accounts given I have paycheck splits). I attempted to correct by copying other paycheck transactions to new paycheck transactions, and somehow this cause those to then disappear! How do I correct this?1
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I am having similar issues and so random that it's hard to articulate what is happening. Payroll transactions go missing even after I figure out what they are and correct them. Bizarre and beyond frustrating. What is my best approach to try and troubleshoot this (without spending hours on chat support)? Thank you!2
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I'm having the same issue. First, the paycheck reminder amounts are all wrong. So I update and save, and it's correct. Then, when payday comes, it's missing entirely. I have to go into the scheduled deposits, modify the paycheck, save again, and then re-enter. But it happens again 2 weeks later. I'm going to try turning off cloud sync to fix this, since I only use it on my desktop anyway.1
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I have been fighting these paycheck entries for over a year, and I even exported transactions and imported to a brand new file at the urging of tech support - supposedly to eliminate a file corruption when it actually is the program itself that is malfunctioning. I have entered paychecks through the paycheck setup multiple times, deleting malfunctioning ones and manually entering all new ones. Interestingly, on the entries from the automatic entry, when I open the splits the amounts are all zero, yet when I only hover over the Category field (I don't click on the green check to open the splits), I do see the split lines and amounts in a pop-up that appears. Again, when I actually open the splits, the amounts are missing/all zero.
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