How to cancel Bill Pay charges

bobmei01
bobmei01 Member ✭
in Errors and Troubleshooting (Windows)
I have been trying to cancel the Quicken bill pay charges since it was upgraded last year. All my bill information disappeared. I have called the 877 486 8844 several times. Each time i am told to call back.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @bobmei01,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We will need some additional information in order to better assist you further.

    Could you please tell us how much and how frequently you have been charged so far since Quicken Bill Pay's discontinuation?

    Please check back and let us know! Thank you.
    -Quicken Anja
  • bobmei01
    bobmei01 Member ✭
    $9.95 per month, since August 2020.
  • Quicken Anja
    Quicken Anja Moderator mod
    Thank you, and just to double-check; which financial institution do you bank with? And do you by chance have a financial institution set up in Quicken with a Direct Connect connection method for transaction downloads?

    Please check back and let us know! Thank you.
    -Quicken Anja

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