Import of Turbotax file fails with error code 5

Stugee Member ✭✭
Every time I try to import my Turbotax file into quicken for windows it fails. There is an error code of 5


  • Rocket J Squirrel
    Rocket J Squirrel SuperUser ✭✭✭✭✭
    Remove the password from your TT file before importing.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • Stugee
    Stugee Member ✭✭
    I don't have a password on my TT File
  • markus1957
    markus1957 SuperUser, Windows Beta Beta
    copy the turbotax file and rename it to 8 characters or less.  Import the renamed file.  Quicken has a problem with the extremely long filename and/or the number of spaces in the filename.  A short name with no spaces will import.
  • MasonHickory
    MasonHickory Member ✭✭
    Thank you markus1957!!!!
  • markus1957
    markus1957 SuperUser, Windows Beta Beta
    This is one of a handful of legacy bugs that has been ignored by the developers for years.
  • RNeisser
    RNeisser Member ✭✭
    Marcus, your suggestion to shorten the TT name worked for me, too. Thanks.
This discussion has been closed.