Citi Bill Not Downloaded

Have a couple of Citi credit cards. Got an email from a biller 2-weeks ago that my new bill was ready. Tired of waiting for Quicken, refreshed bill. Said no bill was available yet. Did the old and tiresome "delete and re-add" routine and suddenly a bill was there. [Removed-sarcastic]


  • UKR
    UKR SuperUser ✭✭✭✭✭
    There appear to be some long standing issues with Citi as an Online Biller, with no resolution in sight.

    How to avoid late fees and penalty interest rates

    Are you about to be late with making your bill payment due to failures or unexpected delays in Quicken Bill Manager (Quick Pay or Check Pay) that can't be resolved in a timely fashion?
    I recommend you logon directly to the biller's website and authorize them to direct debit the next (and perhaps all future) payments from your checking account or a credit card. The biller will make an electronic debit on the due date and you don't have to worry about being late. In Quicken just record a scheduled reminder that does not execute as an online payment into your account register on or before the Due Date and before you download transactions from the bank or credit card containing the debit transaction. That will allow Quicken to match your register transaction to the downloaded data and not cause any further issues.