crashes on exit

Since recent updates, Quicken crashes on every exit and prompts crash report. It should prompt a backup, but it crashes instead. It's the latest version, operating on the latest Windows 10 version, all updates caught up. Didn't used to do this. Validating and super-validating data reveals no errors.

Answers

  • Quicken Francisco
    Quicken Francisco Moderator mod

    Hello @ehavas

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I'm wondering here if the program might not of installed the most recent patch properly which is causing part of the issue here. I'll leave an article down below with the mondo patch to see if that may help us with figuring out the cause of the issue.

    Update and Mondo Patch: Subscription Release of Quicken for Windows

    Once you've had a chance to install the patch let us know if you're still crashing. If you are we'll see what we can attempt next to fix the issue.

    Thanks,

    Quicken Francisco


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