one step update problems

This discussion was created from comments split from: One Step Update - issues.

Comments

  • williams3036
    williams3036 Member
    Quicken Francisco, I have the same exact issue but you sign out and sign back in procedure doesn't solve my problem.
  • Quicken Francisco
    Quicken Francisco Moderator mod

    Hello @williams3036

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with the one step update. Could we get more information about the issue. Is it getting stuck or is it not downloading all accounts? Does it download some or just give out errors each time you try downloading? How long has this been happening?

     With more information we'll see what we can do in order to resolve the issue you're having. If you have any additional information as well that will help in figuring out exactly what's causing the issue.

    Thanks,

    Quicken Francisco


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