Error when downloading transactions from Citi Visa credit card

Since at least April 28,2021, the following error has been report in Connlog.txt.

==== Mini-OSU Start (20210519/09:04:54) ====
20210519 09:04:54: Marketing session sending to: http://www.citibank.com/us/cards/download/qciti.ini
20210519 09:04:54: QFN: Beginning get from http://www.citibank.com/us/cards/download/qciti.ini
20210519 09:04:55: ***QFN kQFFinished: returns 67305876
20210519 09:04:55: We’re sorry, but the application could not find an item on the server that it needs. Try again now, or wait and try later.
20210519 09:04:55: QFN: End get from http://www.citibank.com/us/cards/download/qciti.ini, netstatus 15
20210519 09:04:55: QFN: Beginning send to https://mobilesoa.citi.com/CitiOFXInterface
20210519 09:04:56: QFN: End send to https://mobilesoa.citi.com/CitiOFXInterface, netstatus 0
20210519 09:04:58:

It does not seem to prevent the actual downloading of transactions.  My current version of Quicken is R33.22 (just upgraded) but it was happening with the prior version too.  Can this get fixed?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @cyberphile,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    Are you only seeing this error in the Connlog.txt, or are you also receiving any external error code(s) and/or message(s) shown in your One Step Update Summary window that you could provide us with here, please?

    Please, check back and let us know! Thank you.
    -Quicken Anja
Sign In or Register to comment.