Merging a card to a new account

This discussion was created from comments split from: Joining an old credit card account to a new card.

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  • bmcook55
    bmcook55 Member
    I have tried this several time on my visa which was change to a master card( costco) but doing this changes all of the balances in my checking accounts? Feel free to respond via email
  • Quicken Francisco
    Quicken Francisco Moderator mod

    Hello @bmcook55

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing trouble when switching the the downloads account. That is odd that it switches all of your balances. Are there linked linked transactions inside of the account? That could potentially be it but it's still an odd issue. 

    As such we would recommend contacting Quicken Support directly for the best assistance. They'll be able to screen share which will give us a better idea what happens as well. I will leave our hours down below so you can find a time that works best for you.

     

    Click here to review Quicken Support's hours of operation.

    Thanks,
    Quicken Francisco

     



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