Reconciliation is not working

Sherri
Member ✭✭
For about a month now, when I reconcile, there are already cleared items showing up in the not-reconciled column. The reconciliation amounts are off. Today, the download added "blank" entries with the date 0/0/1900. This is in all my bank accounts and my credit card accounts. Is this a known issue that is being worked on?
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Answers
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Hello @Sherri,
Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.
Could you please provide which version release of Quicken you have currently running?- Help > About Quicken
To start with, if you haven't already, I suggest you try to Validate your data file by following the steps below. However, I do recommend that you save a backup of your data file first before trying these steps (just in case).- Navigate to the File menu
- Select File Operations
- Validate and Repair...
- Select Validate file
- Click OK
- Close the Data Log
- Close Quicken (leave it closed for at least 5 secs)
- Reopen Quicken and see if the issue persists.
Let us know how it goes!-Quicken Anja0