St Mary's CC-501

This discussion was created from comments split from: Can't setup Quicken account for Directions Credit Union.


  • NHGirouard
    NHGirouard Member
    I cannot download from St Mary's Bank which is actually a credit union. I now get CC-501 error message. I have had this bank since I started using quicken over 20 years ago!!
  • Quicken Francisco
    Quicken Francisco Moderator mod

    Hello @NHGirouard

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with your bank. How long have you been having this issue? Have you taken a look at the 501 article. If not I would  recommend doing so.


    If you've having the issue for longer than the 24 hours the article states I would recommend contacting Quicken Support so we're able to assist in troubleshooting the error.  I will leave our hours down below so you can find a time that works best for you.


    Click here to review Quicken Support's hours of operation.

    Quicken Francisco



    Quicken Francisco

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