How do I fix an incorrect Overdue Bill in Bills & Income Projected Balances line graph?

Don D
Member ✭
I'm running Quicken Premier (subscription) R32.12 on Windows 10 Home. In the Projected Balances line graph, one account (a checking account) incorrectly shows an Overdue Bill amount when I right click on the today's date dot. This Overdue Bill does not appear ANYWHERE else. I cannot find a way to remove the incorrect Overdue Bill amount to show an accurate balance on the line graph for that one account.
I have checked for more recent Quicken updates.
I have uninstalled Quicken and reinstalled it from the Apps on My Account in Quicken.com.
I do not use Quicken Bill Pay, I pay all bills manually through my bank's bill payer.
How can I correct this issue?
I have checked for more recent Quicken updates.
I have uninstalled Quicken and reinstalled it from the Apps on My Account in Quicken.com.
I do not use Quicken Bill Pay, I pay all bills manually through my bank's bill payer.
How can I correct this issue?
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0
Answers
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Hello @Don D,
Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.
Since you are currently still running version release R32.12, to start with, I recommend updating your Quicken program to the latest version release; R33.22 and see if doing so will help resolve this issue.
To update, please navigate to Help > Check for updates, or you can download and install the R33.22 Mondo Patch through this support article.
Let us know how it goes!
-Quicken Anja0 -
I updated to R33.22 and the issue still exists.0
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Hello @Don D
Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with the graphs. I'm wondering here if we could get a screenshot of the issue you're having here. It'll give us a bit more information about the issue that you're having. I'll leave an article down below for information on how to do so.
Note you may need to drag the photos in to the response box in order to add it to the post.
Once you get a chance let us know more and we'll see what we can do.
Thanks,
Quicken Francisco
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