Quicken unable to to verify financial information for this download

hibtacer
Member ✭✭
Banks merged and now unable to get download statements for reconcile. what do i have to change and where.
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Answers
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Hello @hibtacer,
Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.
Could you please provide which version release of Quicken you have currently running?- Help > About Quicken
We will need some additional information in order to better assist you further.
Could you please provide the name of the financial institution? Also, which connection method are you using to connect (Express Web Connect or Direct Connect)? And are you receiving any particular error code(s) and/or messages that you could provide us with here, please?
Please, check back and let us know! Thank you.-Quicken Anja0 -
Actually, please name both the before names and the after name.Sometimes, with a merger, they come up with a completely new name for the merged banks. E.G., the merger of Sun Banks of Florida and Trust Company of Georgia resulted in SunTrust.Q user since DOS version 5
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
American bank of the North merged with Park State bank and all the info transferred to Park, using web connect to download to Quicken Starter edition.
Message was, currently unable to verify the financial information for this download. Please try later0 -
There are a couple of "Park" financial institutions that support Q. Which are you referencing?Park Bank - Parkville http://www.parkbk.com/site/home.html (816) 741-0371 https://ibank.pcs-sd.net/onlinebanking/login.r?t-bank=101012939 ACTIVE BANKING,ACCOUNTINFO&EXP-WEB-CONNECT
Park Bank - WI http://www.helloparkbank.com (608) 526-2265 https://secure.helloparkbank.com/Pages/Login.aspx ACTIVE BANKING&WEB-CONNECT BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECPark Bank Credit Card https://parkbank.com/ 1-800-359-7275 https://onlineaccessplus.com/oa/parkbank/ ACTIVE CREDIT&WEB-CONNECT CREDIT,ACCOUNTINFO&EXP-WEB-CONNECTPark Bank Madison https://www.parkbank.com/ 608-395-2500 https://web13.secureinternetbank.com/PBI_PBI1151/Login/075909945 ACTIVE BANKING&WEB-CONNECT BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECTALSO, what type of account(s) are you trying to download? Have you previously downloaded those accounts into Q Starter (which is quite limited in the account types that it support).
Q user since DOS version 5
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
I think this is the correct critter -23598 23598 23598 Park State Bank https://www.parkstatebank.com/ 1-218-626-2755 https://my.parkstatebank.com/login ACTIVE
BANKING,ACCOUNTINFO&EXP-WEB-CONNECTQWin Deluxe Subscription - Win100 -
hibtacer said:American bank of the North merged with Park State bank and all the info transferred to Park, using web connect to download to Quicken Starter edition.
vs the - Web Connect - you mentioned.... which is a manual download.
QWin Deluxe Subscription - Win100 -
> @Ps56k2 said:
> I think this is the correct critter -
> 23598 23598 23598 Park State Bank https://www.parkstatebank.com/ 1-218-626-2755 https://my.parkstatebank.com/login ACTIVE
> BANKING,ACCOUNTINFO&EXP-WEB-CONNECT
Yes it is the correct bank!!!0 -
OK, now that we've identified the bank, we can proceed with actually addressing your issue.Do TOOLS, Account List and click on the EDIT button adjacent to any of your Park State accounts.Click the "Online Services" tab at the top of the Account Details dialog and click "Deactivate" and then exit this dialog. Repeat for any other Park State accounts.Exit Q and restart Q.Do TOOLS, Account List and EDIT again. Clear out the Account number and, if present, the Routing Number. Click ONLINE Services and re-activate this account. Be SURE in reactivating the account that you use the LINK option for the connectivity option and not New account.Exit back to the Account List and repeat for other Park State accounts.Q user since DOS version 5
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
got it..thanks0