Will Quicken be reimbursing users for time the service doesn't work?

Will Quicken be reimbursing users for time the service doesn't work? My credit union transactions have not been able to download for a month. It is an ongoing problem with no ETA for resolution. So, I've paid for a service I can't use.

Answers

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    edited May 26
    YES. And at the exact same hourly rate that you pay to use Quicken ... $0.00
    And, why can't you use Q for manual input?  MANY users have only that option, because their Financial Institutions don't support Q.

    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    WHY is it only Credit Unions ?

    Quicken Subscription - Windows 10
  • splasher
    splasher SuperUser ✭✭✭✭
    Ps56k2 said:
    WHY is it only Credit Unions ?


    Probably they all use the same company to supply their software.  When it breaks for one, it breaks for all.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
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