printer problem

Had check that didn't print due to a printer problem. Now that it is recorded can't find out h ow to go back and print that check

Answers

  • Problem with printer has been fixed
  • but don't know how to get that check back to print it
  • UKR
    UKR SuperUser ✭✭✭✭✭
    After sending checks to the printer, there should have been a popup dialog "Did all checks print properly?" (or similar).
    This gives you a way to reprint checks beginning with the failed check and adjust to the next fresh check number.
    If you didn't get that dialog or skipped it, just go into the register. Locate the check which got messed up and set the Check # field back to "Print". Save the transaction. Ditto for others that didn't print but now are marked with a check number. When done, go back to Print Checks and be sure to adjust the first check number in the popup dialog.
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