Why can't I open Quicken, even from a backup??

I can't even view old data. How does the current error being worked on affect my ability to look at old data? I can't open it all.

Best Answer


  • splasher
    splasher SuperUser ✭✭✭✭✭
    A lot more information is required to help you. 
    Error messages??? 
    What version (Help->About Quicken)???
    Please don't make us play twenty questions, we need non-personal information and lots of it.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • volvogirl
    volvogirl SuperUser ✭✭✭✭✭
    What "current error"?  Can you even open your data file at all?
  • LynnM
    LynnM Member
    Unable to initialize Quicken run-time components.....that's it. Nothing works.
  • LynnM
    LynnM Member
    There is a current problem with not being able to download from multiple banks, but I am not even doing that. I can't open the database on my desktop. Period.
  • UKR
    UKR SuperUser ✭✭✭✭✭

    Quicken crashes, hangs or loops at startup?

    Please try this:

    Reboot Windows.
    Close Quicken (or do not start it at all).
    Use Windows File Explorer to locate and rename your current Quicken data file, for example, if it's called Qdata.QDF rename it to QdataX.QDF
    Usually your file is located in your \Documents\Quicken folder.

    Having done that start Quicken as usual from the Start Menu or Desktop Quicken icon.
    If Quicken cannot find your current data file during startup it should just simply load the program and give you either a nearly blank menu screen or one that has options to start as new user, restore from backup, etc.

    • If you get to this point without Quicken crashing
      • click on File in the Menu bar. Select the Validate function. Select the renamed Quicken data file and see if Quicken can access and repair it.
      • If the data file is beyond repair, try to restore your data file from the most recent Manual or Automatic backup. Go back to restoring successively older backups until you find a file that works
    • If you can't get Quicken to start at all,
      • uninstall Quicken using this procedure:
      • When done, reboot your computer and then reinstall Quicken from  your account at quicken.com or your installation CD or saved downloaded installation file and allow it to update to the latest available patch release level.

  • LynnM
    LynnM Member
    Have already uninstalled and reinstalled. It didn't work. Nothing. Won't open.
  • LynnM
    LynnM Member
    I have also restarted Windows since reinstalling Quicken. About to lose my mind. I need access to that data.
  • jrich75
    jrich75 Member ✭✭✭✭
    edited June 2021 Answer ✓
    This is the help suggestion for that error

    As indicated, if you have already tried the suggested steps, you should contact support.
    Quicken user since 1995
    Win10 Deluxe Subscription thru 2021