Unable to access Quicken My Account site

I am still unable to access the Quicken My Account site: https://myaccount.quicken.com/

I continue to get a "Server error please try again later" error message. Others seem to be reporting the same issue so I have been waiting to see if it gets resolves but still have not seen a response from Quicken. Does anyone know what is going on or if Quicken is working the issue?

I am able to successfully access https://investing.quicken.com/ using my Quicken Id credentials.

Answers

  • splasher
    splasher SuperUser ✭✭✭✭
    I copy and pasted your URL link and it opened to a login screen requesting the Quicken Id and password.
    You might try clearing your browser's cache or trying a different browser or computer, but the website is definitely up and running.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • UKR
    UKR SuperUser ✭✭✭✭✭
    edited June 5
    • Have you recently enabled a VPN? If so, this might be the problem. Try turning the VPN off and see if that helps.
    • Is there a corporate or otherwise external firewall getting in the way? Contact the IT people maintaining the firewall and ask for permission.
    • Does your Antivirus software allow Quicken to connect to the Internet?
      Quicken needs to be able to establish outbound Internet connections for the program to work.
    • Check if Windows Defender feature Ransomware protection is enabled.
      If so, configure it to add Quicken as an "allowed app" without turning off Ransomware protection. Perform the last step in:
      https://community.quicken.com/discussion/7857675/faq-windows-defender-controlled-folder-access
    • Your browser must allow popup windows from https://www.quicken.com

  • cjim
    cjim Member ✭✭
    Thank you both for the quick responses. They forced me to think and test some more. I could not figure out why but the problem seems to be with Firefox. I tried Chrome and it worked just fine. I was able to login without getting the "Server error please try again later" message.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    Could this be caused by a security setting in your Firefox browser?
    I had to set mine to "Standard Security" and allow Popups for https://www.quicken.com for the Community website and all other Quicken websites to work properly.

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    edited June 5
    @cjim I use Firefox also, and I used your link, just now, to successfully login to My Account.
    It also could have been simply a temporary server hiccup.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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