two of my Banks asks for verification code from my phone during one step update, every time!!

mainly with credit union banks ask for verification code from my phone during one step update, every time!!

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @wael656,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you don't mind, we will need some additional information in order to better assist you further.

    First, could you please provide which version release of Quicken you have currently running?
    • Help > About Quicken

    Do you receive the verification prompt only when running a One Step Update to update all accounts together, or do you also receive it when attempting to update the accounts individually from within the register? Also, could you please provide the full names of the financial institutions you are experiencing this issue with? And which connection method are you using to connect (Express Web or Direct Connect)?

    Please check back and let us know! Thank you.
    -Quicken Anja
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