Error on updates: How to fix?

Whenever I update Quicken I get following error: The process cannot access the file 'C:\ProgramData\Quicken\Inet\Common\patch\quickenPatch\w2661\base\bagent.exe' because it is being used by another process.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Jeffro,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest that you perform a clean uninstall/reinstall (this is different from simply uninstalling and reinstalling the program) which will clear out and replace the existing configuration files for Quicken (this does not affect any of your data and/or backup files).

    To do so, please refer to this support article and scroll down to the section titled If the steps above do not resolve the issue. Then, open and follow the instructions found in the blue dropdown sections titled First: Download and use QCleanUI and Second: Rename Quicken Shared Folders.

    Let us know how it goes!
    -Quicken Anja
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