Each time I open Quicken, I get the message

drryanjames
Member ✭
"Select your existing data file to get started". Why do I have to do this EVERY single time I open the program? I have all of my data saved in Dropbox, so I choose the online option, but then it asks where to restore it from.
If I choose "Open Backup Directory", it states I don't have one.
This is a real pain.
If I choose "Open Backup Directory", it states I don't have one.
This is a real pain.
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Best Answer
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drryanjames said:Can you explain why?
Also, what is the purpose of syncing with the cloud when closing Quicken? If something happened to the files on my computer, how would I access the cloud storage?
None of this is well explained in the Quicken online + Dropbox articles.
Regarding the Quicken Cloud, I suggest you review: https://www.quicken.com/support/what-quicken-cloud
Regarding cloud storage, I suggest you review the user instructions of the provider.
For using Dropbox to backup Quicken files, I suggest you review: https://www.quicken.com/support/dropbox-frequently-asked-questions2
Answers
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You should not be storing any active data files in Dropbox. Quicken expects to have exclusive access to its data file and when Dropbox accesses a file that is open in Quicken it can cause problems.
QWin Premier subscription1 -
That is strange since there is an article by Quicken Support on using Dropbox for backup files.
https://www.quicken.com/support/how-do-i-backup-my-quicken-file-using-dropbox-windows0 -
@drryanjames In your original message, you stated that you "have all of my data saved in Dropbox". That implies that your active Q data file (ending in .QDF) is there also. Is that not the case?Because storing your active QDF in DropBox and storing your BACKUPS in DropBox are 2 entirely different situations.In short, Backups OK in DropBox ... Active QDF NOT OK.Q user since DOS version 5
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP2 -
Can you explain why?
Also, what is the purpose of syncing with the cloud when closing Quicken? If something happened to the files on my computer, how would I access the cloud storage?
None of this is well explained in the Quicken online + Dropbox articles.0 -
drryanjames said:Can you explain why?
Also, what is the purpose of syncing with the cloud when closing Quicken? If something happened to the files on my computer, how would I access the cloud storage?
None of this is well explained in the Quicken online + Dropbox articles.
Regarding the Quicken Cloud, I suggest you review: https://www.quicken.com/support/what-quicken-cloud
Regarding cloud storage, I suggest you review the user instructions of the provider.
For using Dropbox to backup Quicken files, I suggest you review: https://www.quicken.com/support/dropbox-frequently-asked-questions2 -
Thanks all for leading me in the right direction to answer my questions.
This was not helpful as I had a Dropbox account already: https://www.quicken.com/support/dropbox-frequently-asked-questions
This was a better resource: https://www.quicken.com/support/how-do-i-backup-my-quicken-file-using-dropbox-windows and then this YouTube video made it clear. https://www.youtube.com/watch?v=GvOG2CD9BT40 -
The very first sentence at the link that you've provided is:"Dropbox is an online storage service that can be used to store your Quicken backup files."The article you quote doesn't say ANYTHING about storing your QDF on DropBox.Q user since DOS version 5
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP0