Navy Federal CU not downloading for a month

My subscription is up at end of July. Will not be renewing if this is not fixed pronto.
Called support and they wanted me to re-enter all my credentials. its not a credential problem. Intuit is aware that they have a connectivity problem but yet they are going to waste my time doing something they know is not going to work.
I may not renew my subscription even if they do fix it at this point.