cloud backup

paperdog

can you back up from a previous cloud back up

Chris_QPW

If you are referring to "Sync to Mobile/Web".  That isn't a backup.  That is a partial copy of your data for viewing remotely.

If on the other hand you have done either a manual or automatic backup to a "cloud data folder" you can certainly restore from that folder.

paperdog

Quicken would not sync all the way to the cloud got error missing some file that was deleted during quicken update when i open the program

UKR

Recommend you perform all the steps in this document in the order specified, even if you have done some of them before:

Troubleshooting 101 - Fixing Software Installation and Data File Problems

After that do reset Sync so that the current cloud sync file is replaced with a fresh complete copy

Do note that a full Sync process may take many minutes to complete.

Log out of your mobile app, then do this on your desktop / laptop:

How to reset Sync to Cloud

• Go to Edit / Preferences / Mobile and Web
• Click the "Reset your cloud data" link and follow the instructions until it is complete.