cloud backup

paperdog
paperdog Member ✭
in Errors and Troubleshooting (Windows)
can you back up from a previous cloud back up

Answers

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    If you are referring to "Sync to Mobile/Web".  That isn't a backup.  That is a partial copy of your data for viewing remotely.

    If on the other hand you have done either a manual or automatic backup to a "cloud data folder" you can certainly restore from that folder.
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  • paperdog
    paperdog Member ✭
    Quicken would not sync all the way to the cloud got error missing some file that was deleted during quicken update when i open the program
  • UKR
    UKR SuperUser ✭✭✭✭✭
    Recommend you perform all the steps in this document in the order specified, even if you have done some of them before:

    After that do reset Sync so that the current cloud sync file is replaced with a fresh complete copy

    Do note that a full Sync process may take many minutes to complete.

    Log out of your mobile app, then do this on your desktop / laptop:

    How to reset Sync to Cloud

    • Go to Edit / Preferences / Mobile and Web
    • Click the "Reset your cloud data" link and follow the instructions until it is complete.

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