one step update not working for citizens bank pa.

posted transactions from my bank wont download

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @james110,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    We will need some additional information in order to better assist you further.

    First, could you please provide which version release of Quicken you have currently running?
    • Help > About Quicken

    Next, could you please provide the exact name from our financial institution list that you are using to connect? Also, which connection method are you using to connect (Express Web Connect or Direct Connect)? And are you receiving any specific error code(s) and/or message(s) while attempting to run a One Step Update that you could provide us with here, please? 

    Please check back and let us know! Thank you.
    -Quicken Anja
  • james110
    james110 Member ✭✭
    My Financial institution is Citizens Bank Mid Atlantic Consumer. i use express web connect . no error messages. the cleared transactions are reflected in the balance. but the actual transactions show up a day or two later,
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