I am having an issue with one step update. I am using 34.32, the latest version

TravisA

When I update, I get the little red arrows showing that it is updating. But when it completes, I only have flags on 1 or 2 accounts when I know that transactions occurred in nearly all of them. And then when I open those accounts to approve the new transactions, there are none there, except for a couple of online transactions in 1 account. otherwise all accounts show the last update as May 27th. I did add an account to the list about that time (all are with Chase), and also for some reason my date account file has switched to European without my request--it shows all accounts as DD/MM/YYYY. I can't figure out how to switch it back (I did move to England in September--but still bank in the US mostly). Help!

Quicken Paloma

Hello @TravisA, 

Thank you for reaching out to Quicken Community. I apologize you are having this issue. I would highly recommend deactivating and re-link your account(s). For further instructions on deactivating an account click here. 

Once you have connected your account(s) again, I recommend validating your file. To do this select File >File Operations >Validate & Repair. Example is shown below. 


Once the validation is done you will get a data log Notepad. It is not necessary to save it, simply close it. After this, try updating your accounts again. Please respond with any error codes/messages if applicable. 

Hope this helps. Let us know how it goes. 

-Quicken Paloma 

Ps56k2

Just to clarify exactly which version you are running….   Help —> About Quicken