Why did data down load stop?

Quicken has stopped downloading data from financial institution.
Using one step update, the message received is "Waiting, Processing" then the down load stops.
The credit union checked for issues on their end and found none. I can import the information into Quicken but it changes all of the payees to "Jackson Electric" and I have to make the changes to correct the payees manually.
I have seen the payee change before and then it stopped and functioned properly.

Answers

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    What Q product are you running and what BUILD of that product?  Also, what's your "Membership Valid Thru" date?
    This info can be found at HELP, About Quicken.
    Is this ONLY happening with your CU (and what's the full name, as known in Q, of that CU)?
    The name changes are most probably the result of a badly formed Renaming Rule, that's written so poorly that everything matches it and changes the name to Jackson Electric.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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