you for reaching out to the Community regarding your issue, although I am sorry
to hear that you are experiencing issues updating the program. I'm wondering here if you by chance are using an antivirus. If so could you let us know which one? Additionally I'm wondering here if we're able to potentially get get the program updated by installing a Mondo patch. I'll leave steps on how to do so down below.
Update and Mondo Patch: Subscription Release of Quicken for Windows
you get a chance to try these steps, please let us know what you find. From there we'll better understand our next