Error trying to install updates to Quicken

I get the following every time I try to download an update. The process cannot access the file 'C:\ProgramData\Quicken\Inet\Common\patch\quickenPatch\w5512\base\RPMMigration\MigrationTool.exe' because it is being used by another process.

Comments

  • Quicken Francisco
    Quicken Francisco Moderator mod

    Hello @mastrada

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues updating the program. I'm wondering here if you by chance are using an antivirus. If so could you let us know which one? Additionally I'm wondering here if we're able to potentially get get the program updated by installing a Mondo patch. I'll leave steps on how to do so down below.

    Update and Mondo Patch: Subscription Release of Quicken for Windows

    Once you get a chance to try these steps, please let us know what you find.  From there we'll better understand our next steps/options.

    Thanks,

    Quicken Francisco


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