Why, when I add a purchase to a credit card, is the balance reduced instead of increased?

what does it mean when "Body is required"?

Answers

  • volvogirl
    volvogirl SuperUser ✭✭✭✭
    edited August 2021
    Body required is for posting in the forum.  You need to enter something in the big dialogue box in addition to the subject title box at the top.   The subject box is for a brief description.  The text body box is for the full question with details.

    For your credit card balance.  First make sure you are sorted in Date order with the newest date at the bottom. If you are not then click the DATE Column heading to sort.

     
    Sounds like you're running a credit balance. Is the balance in red or black? Look back through your transactions and maybe you'll spot one that was entered backward. Or a payment in the charge column or a charge in the payment column. Look around back where this first started happening.  Or maybe you are missing some charges? 

    If the balance is in Black, it means you have a credit on the card.  Like if you overpaid the bill or got a refund for something you returned.   When you enter a charge it will reduce (decrease) the credit you have available on it.   And a payment will increase the balance.


    Also make sure you have the right starting balance.  If it's zero you might need to add a beginning balance for when you started the account in Quicken.


     The credit card balance you OWE should be in RED. If the balance is Black then it's showing the credit card company owes you and you have a credit balance. And then when you make a payment it's like the cc owes you more. So you need to go back though your entries and find where the balance switched to black to being in your favor.


    See this for more info.....

    https://www.quicken.com/support/positive-black-balance-credit-card-account

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    When we add a purchase to a credit card, the amount of the purchase is subtracted from the balance. 

    If the balance is positive (black), the balance will become less positive.
    If the balance is negative (red), the balance will become more negative.

    Body is a term that refers to the content of a post.