Bank of America Update Error
For at least six month I've tried to connect to one of my BofA accounts for an electronic update and get the 501c error every time. Several times I've contacted your support via live support. They have me try everything AGAIN that I've already done at least 100 times - nothing. I've sent them a download of my log files - nothing, never heard back. No one gets back to me. After the third support person fails, he tells me it is BofA problem AND my problem. I did contact BofA. They said it is YOUR problem as it is YOUR software, not their software. Are you ever going to contact me or fix the issue?? I do not understand WHY you charge for a service that is NOT provided. Before I, once again, give details of the issue, please review the notes taken by the "support people". No, I do not know their names.