Many of the Dropdown category items for Posting cannot be selected

When attempting to select several items under Categories during posting an idea or question, the selection is not allowed.

For example, Announcements cannot be selected when posting a Question.  If items can't be selected why are they in the dropdown list?

Quicken Deluxe Subscription; Windows 10 Pro 64-bit

Best Answer

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Answer ✓
    It is there so that those who have the "permission" to use it can actually use it.

    Frankx

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Answers

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @leishirsute

    "Announcements" in the Quicken Community can ONLY be started by Quicken personnel - that is why, in your example, you cannot select Announcements.  Is that the only issue, or are there others?

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • leishirsute
    leishirsute Member ✭✭✭✭
    Then why is Announcements in the dropdown selection in the first place?
    Quicken Deluxe Subscription; Windows 10 Pro 64-bit
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Answer ✓
    It is there so that those who have the "permission" to use it can actually use it.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • leishirsute
    leishirsute Member ✭✭✭✭
    The problem is that sometimes a question is related to an Announcement or FAQ.  WHy shouldn't someone be allowed to ask questions about Announcements or FAQ's?
    Quicken Deluxe Subscription; Windows 10 Pro 64-bit
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    @leishirsute

    You may have noticed that "Announcements" have different icons in the forum, I believe to distinguish them from other posts. And, on the Home Page for the Community - in one of the the large boxes titled "Announcements" it says "Here you'll find announcements about our products."  And if you take a look at the announcements that the Quicken personnel post in that section, you'll see that they usually cover "administrative" news (like hours of operation, surveys, community news, and occasionally even a update post from the Quicken CEO). 

    But that doesn't mean you can't ask a question about them.  To do that you can start a new post in the community in which you reference the announcement (preferable in the title) and then ask questions and/or give your views on the topic or issue.

    Frankx  

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -