New sign-in demand that I cannot complete

On September 4, when I entered Quicken Premier (I have the subscription), I was presented with a requirement to log in to Quicken. The box is small and does not accept the input of my password. I then try to close the box and it reappears multiple times and then states that is unavailable and to retry in ten minutes. I am unable to do One-Step Update. This appeared out of nowhere after the last update. I have R35.31 Build This is clearly a bug. Do I need to uninstall and reinstall?


  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.

    Still not working?

    Let's do some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order. Crashes or killing Quicken may damage the file.
    Please perform all the steps in this document in the order specified, even if you have done some of them before:  Troubleshooting 101 - Fixing Software Installation and Data File Problems

This discussion has been closed.