RESOLVED 10/14/21 Capital One Card Services - CC-800

Quicken Sarah
Quicken Sarah Administrator, Moderator mod
Our teams are monitoring a spike in some users receiving a CC-800 error when attempting to add or update accounts with Capital One Card Services.

If an error is received, please allow up to 24 hours and then attempt to add or update accounts again.

To be automatically notified as updates and/or a resolution becomes available, please 'bookmark' this alert by clicking the bookmark icon in the upper right.

Thank you!

(Ticket #8839795)

Comments

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    ONGOING 9/16/21

    This issue is still ongoing with no ETA available at this time.

    Thank you!

  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 9/23/21

    This issue is still ongoing with no ETA available at this time.

    Thank you!

    -Quicken Anja
  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    ONGOING 10/5/21 

    This issue is still ongoing with no ETA available at this time. 

    Thank you!


  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    ONGOING 10/7/21

    Our teams continue to work to resolve this error, however, at this time there is not an ETA for when a resolution will be available.

    Thank you in advance for your continued patience while we work to resolve this matter!
  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    RESOLVED 10/14/21

    This issue has been resolved and users should no longer encounter a CC-800 error with Capital One Card Services.

    Thank you!