ONGOING 10/14/21 Citizens Community CU (IA) Returns CC-501 Error

Quicken Sarah
Quicken Sarah Administrator, Moderator mod
Our teams have identified a script error with Citizen's Community CU (IA) that may cause Users to receive a CC-501 error when attempting to add or update accounts.

This error has been escalated to our service providers for further review and resolution, however, at this time we do not have an ETA for when this error will be resolved.

To be automatically notified as updates and/or a resolution become available, please 'bookmark' this alert by clicking the bookmark ribbon in the upper right.

Thank you!

(Ticket #8867354)

Comments

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    ONGOING 9/28/21

    This issue is still ongoing with no ETA available at this time.

    Thank you!


  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    ONGOING 10/5/21 

    This issue is still ongoing with no ETA available at this time. 

    Thank you!

  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    ONGOING 10/14/21

    Our teams continue to work to resolve the internal script error causing the CC-501/101 error, however at this time, this issue continues with no available eta for resolution.

    We apologize for any frustration or inconvenience experienced and thank you in advance for your continued patience while we work to resolve this matter.

    Thank you!