Improved Cloud Service message during OSU

This discussion was created from comments split from: One-Step Update sync.

Comments

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
    Hello @QuickStudy
    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with the cloud sync. It sounds like we might need to reset the cloud so we don't see this error message anymore. You're able to do this by going across the top to 

    edit
     > preferences > mobile & web > reset your cloud data

    Once you get a chance to try these steps, please let us know what you find.  From there we'll better understand our next steps/options.

    Thanks,
    Quicken Francisco