Happening again-split transactions disappearing

John McClure

Some months ago I had this same issue. It went away but now it's back..

The splits in my bi-weekly paycheck transactions which have multiple splits, of course, are being deleted. Image attached.
Oddly, when I hover over the transaction, the splits are shown. But when I open the transaction the splits are not there.
It appears that the transactions are still being included in the reports, thankfully.
The last time I had this issue I was told to perform a "super validate" which indicated the bad transactions, but did not fix the issue.

Is anyone else having this problem? Anyone found a fix?

Chris_QPW

Others are definitely having this problem, as I have seen this reported from time to time, over a long period of time.  As far as I know, no one has found a fix.  I don't even think the Quicken Inc developer's know what is causing it.

It has been suggested that using Sync to Mobile/Web is causing the problem, and I would certainly try turning that off if you are using it.  But I have also seen people report this problem and say they aren't using Sync to Mobile/Web.