ONGOING 10/14/21 Freedom First Federal Credit Union Returns CC-501 Error

Quicken Sarah
Quicken Sarah Administrator, Moderator mod
Our teams have identified an internal script error that may cause users to receiving a CC-501 error when attempting to add or update accounts with Freedom First Federal Credit Union.

This error has been escalated to our service providers for further review and resolution, although we do not have an ETA on when a resolution will be available.

If you would like to be automatically notified as updates and/or a resolution become available, please 'bookmark' this alert by clicking the bookmark icon in the upper right.

Thank you!

(Ticket #8875142)

Comments

  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    ONGOING 10/1/21

    Our teams continue to work to resolve this internal error, however we do not have an ETA for when a resolution will be available.

    To continue following this issue and automatically receive further updates and/or the resolution, once available, be sure to 'bookmark' this post by clicking the bookmark ribbon icon in the upper right.

    Thank you!
  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    ONGOING 10/7/21

    This error persists, although we are working to resolve it as quickly as possible.

    Thank you in advance for your continued patience!
  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    ONGOING 10/14/21

    Our teams continue to work to resolve the internal script error causing the CC-501 error, however at this time, this issue continues with no available eta for resolution.

    We apologize for any frustration or inconvenience experienced and thank you in advance for your continued patience while we work to resolve this matter.

    Thank you!