ONGOING 10/14/21 GESA CU Returns CC-501 Error

Quicken Sarah
Quicken Sarah Administrator, Moderator mod
Our teams have identified an internal script error that may cause users to receiving a CC-501 error when attempting to add or update accounts with GESA CU.

This error has been escalated to our service providers for further review and resolution, although we do not have an ETA on when a resolution will be available.

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Thank you!

(Ticket #8875465)

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 10/1/21

    This issue is still ongoing with no ETA available at this time.

    Thank you!
    -Quicken Anja
  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    ONGOING 10/7/21

    Our teams continue to work to resolve this error, however at this time, we do not have an ETA for when a solution will be available.

    We appreciate your continued patience while we work to resolve this matter!
  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    ONGOING 10/14/21

    Our teams continue to work to resolve the internal script error causing the CC-501 error, however at this time, this issue continues with no available eta for resolution.

    We apologize for any frustration or inconvenience experienced and thank you in advance for your continued patience while we work to resolve this matter.

    Thank you!