My account is current, however, I get a message my account is not active and I am blocked from quick

account blocked. says not active account is paid.


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Bil;l,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

    In order to gain a better understanding of your issue, if you don't mind, could you please provide a screenshot of the message you described above? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot.

    Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!
    -Quicken Anja