Quicken downloads transactions and gives them the wrong name

Quicken has been downloading transactions and giving them the wrong business name and expense category. Today, it was Southern Oregon Veterinary for two transactions, one for Coastal Farm & Ranch, and one for Grocery Outlet. Not even the right category, or even close to the same business. This has been happening off and on for awhile now.

Comments

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    Hello @PamH

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with your downloaded payee names. Is this happening with all of your accounts or just some of the accounts? Could you let us know what banks you're having issues with? Do you see any trends with the payees or is it at random? How long ago was the first time you saw this happen?

    Once you get the chance please let us know more about the issue and we'll see what steps we can take to resolve the issue you're having.

    Thanks,

    Quicken Francisco