ONGOING 12/5/21 Bank of America OL 362 - A

We are investigating reports of some users receiving an OL-362 error when attempting to add/update accounts with Bank of America.

If the error persists, please follow the steps in our Help Article here.

To be automatically notified as updates and/or a resolution become available, please 'bookmark' this alert by clicking the bookmark icon in the upper right.

Thank you!

(Ticket #8881646)

Comments

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
    edited October 5
    ONGOING 10/5/21

    This error is still ongoing, however our teams are working to resolve it as soon as possible.

    We appreciate your continued patience while this issue is still ongoing.

    thank you!
  • ONGOING 10/11/21 

    This issue is still persisting at the moment. Our teams are working on a solution. There is no ETA at this time. 

    Thank you for your extended patience. We apologize for the inconvenience. 

    -Quicken Paloma 
  • ONGOING 10/18/21

    This issue is still persisting. There is no ETA at this time. 

    Thank you!

    -Quicken Paloma 
  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    ONGOING 10/28/21

    Bank of America continues to return a OL-362 error when attempting to add or update accounts.

    Our teams continue to work with our service providers to resolve this error and thank you in advance for your patience while this issue is being worked on.
  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    ONGOING 11/4/21

    Our teams continue to work to resolve this issue as quickly as possible, however, at this time we do not have an ETA for when a resolution will be available.

    Thank you in advance for your patience while we work to resolve this error!
  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    ONGOING 11/11/21

    This issue is still persisting at the moment. Our teams are working on a solution. There is no ETA at this time. 

    Thank you for your extended patience. We apologize for the inconvenience. 
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 11/18/21

    Our teams are still working towards a solution for this issue. We do not have an ETA available at this time, though we appreciate your patience and apologize for the inconvenience.

    Thank you!
    -Quicken Anja
  • ONGOING 11/29/21

    This issue is still ongoing. There is no available ETA at this moment. We apologize for the nuisance and appreciate your extended patience. 

    Thank you!

    -Quicken Paloma
  • ONGOING 12/5/21

    This issue is ongoing at the moment. We unfortunately do not have an ETA for a fix at this time. We apologize for the inconvenience and appreciate your patience. 

    Thank you!

    -Quicken Paloma