Missing Transactions

I opened my Quicken today and am concerned that on one account 11 months of transactions from 2020 have disappeared and on a second account, three months in 2020 >:) are missing !
They were all there as I do my taxes through the quicken.
Help?

Answers

  • Quicken Diana
    Quicken Diana Moderator, Employee mod

    [email protected]Trubrit

    Thank you for posting in the Community today, though I’m sorry that you are experiencing this issue with the missing transactions. I believe THIS ARTICLE will help. In your case, it looks like number 1,2,7,8 & 9 from the IF THIS IS THE FIRST TIME THIS HAS HAPPENED section may apply.

    Please let us know if this resolved the issue.

    Quicken Diana


  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @Trubrit

    Thank you for reaching out to Quicken Community. I apologize you are having this issue. For this particular instance, I recommend first checking that there are no filters in your register. This can prevent you from viewing all previously entered or downloaded transactions. Another thing to check would be the sorting options. To do this select Actions (gear icon) >Sorting Options >by Date. A visual example is below. 



    Hope this helps. Please attempt the steps above and let us know how it goes. 

    -Quicken Paloma