ONGOING 01/18/22 Edward Jones Returns OL-332-A Error

Our teams are investigating reports of some users receiving a OL-332-A error when attempting to add or update accounts with Edward Jones.

If this error is received, please follow the steps available here.

If the error persists, we recommend allowing up to 24 hours before attempting to add/update accounts once more or contact the financial institution to report the error.

If you would like to be automatically notified as updates and/or a resolution to this issue become available, please 'bookmark' this alert by clicking the bookmark ribbon in the upper right.

Thank you!

(Ticket #8897436)

Comments

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
    ONGOING 10/12/21

    This issue persists, with no available ETA at this time,

    We appreciate your continued patience while we work to resolve this!

    Thank you!
  • ONGOING 10/18/21

    Error OL-332 is still persisting and is currently being worked on. We apologize for the inconvenience and appreciate your patience. 

    Thanks!

    -Quicken Paloma 
  • Quicken Paloma
    Quicken Paloma Moderator mod
    edited October 2021
    ONGOING 10/23/21

    This issue is still ongoing. There is no ETA at the moment for a solution. We thank you for your extended patience. 

    Thank you!

    -Quicken Paloma 
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 10/27/21

    Our teams continue to work towards a resolution, though we do not currently have an ETA available. We apologize for the inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 11/3/21

    This issue continues to be worked on. We do not have an ETA available and apologize for the inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 11/10/21

    This issue remains ongoing and our teams are continuing to work towards a solution, though we do not have ETA available.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 11/17/21

    Our teams are still working towards a solution for this issue. We do not have an ETA available at this time, though we appreciate your patience and apologize for the inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Paloma
    Quicken Paloma Moderator mod
    edited November 2021
    ONGOING 11/29/21

    This issue is still ongoing. We apologize for the inconvenience but at this time there is no ETA on a fix. Your extended patience is appreciated. 

    Thank you!

    -Quicken Paloma
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 12/7/21

    Our teams are continuing to work diligently towards a solution for this issue, though we do not have an ETA available at this time. We apologize for any inconvenience experienced.

    Thank you!
    -Quicken Anja
  • ONGOING 12/14/21

    This issue is ongoing and our teams continue to work toward a resolution on this. We apologize for the inconvenience, but we do not currently have an ETA as to when this will be resolved. 

    Thank you!


    Quicken Alyssa


  • ONGOING 12/21/21

    This issue continues to be ongoing. Our teams continue to work toward a resolution on this. We do not currently have an ETA on resolution. We do apologize for the inconvenience.

    Thank you!



    Quicken Alyssa


  • ONGOING 12/28/21

    This issue is still ongoing and our teams continue to work toward a resolution. We do not currently have an ETA as to when it will be resolved. We do apologize for the inconvenience and we appreciate your patience.

    Thank you!



    Quicken Alyssa


  • Quicken Alyssa
    Quicken Alyssa Moderator mod

    ONGOING 01/04/22

    This issue continues to be ongoing. Our teams continue to work toward a resolution. Unfortunately, we do not currently have an ETA as to when it will be resolved. We do apologize for the inconvenience and we appreciate your patience.

    Thank you!



    Quicken Alyssa


  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    edited January 18
    ONGOING 01/11/22

    This issue is still ongoing, we do apologize for the inconvenience that this has caused.

    Anyone still experiencing this can go to Help>Report a problem within their Quicken software to send reports of this back to Quicken. This will help us to better track the issue.

    Thank you for your continued patience and participation.




    Quicken Alyssa

  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    ONGOING 01/18/22

    We apologize for the inconvenience, but this issue is still ongoing. Although we do not have an ETA as to when it will be resolved, we do appreciate your patience.

    Thank you!




    Quicken Alyssa