ONGOING 11/17/21 Edward Jones Returns OL-332-A Error

Our teams are investigating reports of some users receiving a OL-332-A error when attempting to add or update accounts with Edward Jones.

If this error is received, please follow the steps available here.

If the error persists, we recommend allowing up to 24 hours before attempting to add/update accounts once more or contact the financial institution to report the error.

If you would like to be automatically notified as updates and/or a resolution to this issue become available, please 'bookmark' this alert by clicking the bookmark ribbon in the upper right.

Thank you!

(Ticket #8897436)

Comments

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
    ONGOING 10/12/21

    This issue persists, with no available ETA at this time,

    We appreciate your continued patience while we work to resolve this!

    Thank you!
  • ONGOING 10/18/21

    Error OL-332 is still persisting and is currently being worked on. We apologize for the inconvenience and appreciate your patience. 

    Thanks!

    -Quicken Paloma 
  • Quicken Paloma
    Quicken Paloma Moderator mod
    edited October 23
    ONGOING 10/23/21

    This issue is still ongoing. There is no ETA at the moment for a solution. We thank you for your extended patience. 

    Thank you!

    -Quicken Paloma 
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 10/27/21

    Our teams continue to work towards a resolution, though we do not currently have an ETA available. We apologize for the inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 11/3/21

    This issue continues to be worked on. We do not have an ETA available and apologize for the inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 11/10/21

    This issue remains ongoing and our teams are continuing to work towards a solution, though we do not have ETA available.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 11/17/21

    Our teams are still working towards a solution for this issue. We do not have an ETA available at this time, though we appreciate your patience and apologize for the inconvenience.

    Thank you!
    -Quicken Anja