Program Crashes After Mondo Update R 36.17

The Mondo update automatically installed and now the program crashes when opened. I have uninstalled, reinstalled, rebooted several times and nothing works. The program will run if I uninstall, reinstall and do not close the program. Once I close the program and go back to reopen it, it crashes upon opening. Any help appreciated as I have no program now.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @rwsisti,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this and for not having received a response yet.

    To clarify; When you installed R36.17, did you do so from directly within the program, or through the Mondo Patch found in this support article, or have you tried it both ways?

    Please check back and let us know! Thank you.
    -Quicken Anja