Error 500s received for both Fidelity and Schwab [edited]

JSE
JSE Member
I'm not able to connect to any of my Fidelity or Schwab accounts. What is up? and if it is a Cloud issue, why don't you post on the discussion board that the servers is currently down?

Comments

  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    Hello @JSE

    Thank you for taking the time to report these errors to the community, although we apologize for any frustration or inconvenience experienced.

    Our teams did identify an issue that affected the following Financial Institutions:
    Fidelity NetBenefits
    Fidelity Investments
    Discover Card & Discover Bank
    Vanguard
    Fifth Third Bank
    Fifth Third Investments and Trust
    Raymond James
    Edward Jones
    State Employees Credit Union
    North Carolina Employees Credit Union
    Charles Schwab & Co Inc, Charles Schwab Bank, Charles Schwab Retirement Services.

    This issue was escalated to our service partners and resolved very quickly.  If you haven't already, please attempt to add/update your accounts with Fidelity and Schwab once more and let us know if you continue to receive an error, or if the update completes successfully.

    Thank you again,

    Sarah